Shipping policy
Zyntrix Athletics Shipping Policy
Last Updated: June 2026
At Zyntrix Athletics, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery expectations.
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed, shipped, or delivered on weekends or holidays.
- During product launches, promotions, or peak seasons, processing times may be extended.
Clear communication of processing times and delivery expectations is considered a key shipping-policy best practice for ecommerce businesses.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Delivery destination
- Selected shipping method
Free shipping promotions may be offered periodically and will be clearly stated on eligible products or during checkout.
Estimated Delivery Times
United States
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (when available)
International Orders
- Estimated delivery: 7–21 business days
- Delivery times vary by country, customs processing, and local carriers.
Please note that delivery estimates are not guaranteed.
Order Tracking
Once your order ships, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24 hours to appear after shipment.
Shipping Delays
While we strive to meet all delivery estimates, delays may occur due to:
- Severe weather
- Carrier disruptions
- Customs processing
- High shipping volumes
- Incorrect shipping information provided at checkout
Zyntrix Athletics is not responsible for carrier-related delays once an order has been shipped.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered:
- Contact us immediately at [Your Email Address].
- Address changes cannot be guaranteed once an order has been processed.
- Additional shipping charges may apply for returned or redirected packages.
Lost, Stolen, or Damaged Packages
If your package arrives damaged or appears lost:
- Contact us within 7 days of the delivery date.
- Include your order number and any supporting photos.
- We will work with the carrier to investigate the issue.
Zyntrix Athletics is not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen.
International Duties & Taxes
International customers are responsible for any customs duties, import taxes, or fees imposed by their country. These charges are not included in product or shipping prices unless otherwise stated.
Contact Us
For shipping questions or order assistance, please contact:
Zyntrix Athletics
Email: support@zyntrixathletics.com
Website: ZyntrixAthletics.com
We appreciate your support and look forward to helping athletes train, develop, and perform at their highest level.